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We take pride in our products’ quality and ability to symbolize something more than just a candle. Due to its authentic components and hand crafted nature, your new candle may have a unique burn different from those that are mass produced. When burning an all-natural additive free wax, it is prone to forming a rustic look that is to be embraced, indicating its purity. Following the care instructions below will optimize your candle burning experience and help preserve your candle's overall quality. 



1. Allow for the top layer to achieve a full melt pool (esp. when burning your candle for the first time), which will help promote a consistent, even burn every time.
2. Trim wicks to 1/4 in. (6mm) prior to each burn, removing any left over debris, wick trimmings or foreign material prior to lighting: To ensure a clean and even burn, it's important to keep the wax pool free of any debris, such as wick trimmings or matches.
3. Do not burn the candle for more than 4 hours at a time. Burning longer than the recommended time can cause carbon to collect on the wick, resulting in a potentially unstable flame, smoke and soot.
4. Keep the candle away from flammable materials: Place the candle on a heat-resistant surface and keep it away from flammable materials, such as curtains or paper.

Adhere to the warning label instructions on the bottom of every candle.

  • To prevent fire and serious injury: Burn candle within sight.
  • Keep away from drafts and vibrations.
  • Keep out of reach of children and pets.


ï»żOur environmentally-friendly braided cotton wicks are lead and zinc-free and have been carefully chosen to perform best in our wax. Our candles come single, double or triple-wicked and have been tested in small batches for quality assurance and high performance. We take pride in our candles' 65+ hr burn time for sizes 8 oz and above. The wicks used in Caldera Palm candles allow our fragrance to thrive, delivering a strong fragrance load. For the best results, remember to trim wicks to 1/4 inch prior to lighting and extinguish all flames with a lid or wick snuffer. 


Wood wick candles are the perfect addition to your home décor. Not only do they look beautiful, but they also produce a warm, crackling sound when lit, reminiscent of a cozy fire. But, just like any other candle, wood wick candles require proper care to maintain their quality and longevity. Here's how to keep your wood wick candles burning bright!

  1. Trim the wick before each burn. A well-trimmed wick helps prevent soot buildup and ensures an even burn. Use a wick trimmer (preferably) or scissors to cut the wick to 1/4 inch before lighting.

  2. Keep the wax pool clear of debris. As the candle burns, small pieces of the wick can fall into the wax pool. Using a toothpick or a wick dipper, gently remove any debris to keep the wax pool clear.

  3. Don't burn the candle for too long. It's important not to burn your candle for more than 4 hours at a time. This will help prevent the candle from overheating.

  4. Place your candle on a heat-resistant surface. Wood wick candles can get hot, so make sure to place them on a heat-resistant surface such as a candle plate or a coaster.

  5. Store your candles properly. When not in use, store your wood wick candles in a cool, dry place, away from direct sunlight and heat sources. This will help prevent the wax from melting and the wick from becoming damaged.

  6. Light the wick at the center. To ensure an even burn, light the wick at the center. This will help prevent the candle from tunneling, which is when the wax burns down the middle and leaves a gap around the wick.

With these simple tips, your wood wick candles will burn bright and bring warmth to your home for long periods of time. Sit back, relax, and enjoy the crackling sounds of your candle while creating a cozy atmosphere in your home.

Caldera palm's commitment to quality

We believe in our products' performance and ability to please. If for any reason you are not satisfied with your product(s), contact our customer service and we will make things right! Satisfaction guaranteed.

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